Accredited Knowledge Base

I partnered with the CEO and CTO to shape an invite-only knowledge platform connecting Caregivers and Clinicians of neurodiverse individuals, designed as a credible alternative to fragmented searches across Google and LLMs. The product centers on accredited, Clinician-authored content (articles, videos, and courses) giving Caregivers confidence in the information they consume while enabling Clinicians to create sustainable, revenue-generating educational offerings. Alongside the knowledge base, the platform fosters community through social, feed-based interactions where Caregivers can share experiences, join groups, and connect with others navigating similar journeys. Inheriting early research-light wireframes from an offshore team, I led a significant reset of the product experience. I stripped away unnecessary complexity, redefined core flows, and established a cohesive high-fidelity UI and component library aligned with the platform's mission of trust, clarity, and care. The result is a focused foundation for a private beta, built to scale thoughtfully before public release with clear paths for content creation, community engagement, and monetization.

Role

Lead Product Design

Tags

Product Design, Strategy, Component Library, Information Architecture, Cross-Functional Collaboration

Product Design, Strategy, Component Library, Information Architecture, Cross-Functional Collaboration

One of the first steps in onboarding is selecting your role, ensuring the experience is tailored from the start. Clear pathways for Caregivers and Clinicians personalize content, tools, and workflows based on distinct needs.

Caregivers and Clinicians each see a personalized content feed shaped by their onboarding preferences and the experts they follow. The experience adapts over time to surface the most relevant insights and guidance.

Users control what they see and who they engage with. Clinicians can opt in to messaging, balancing discoverability with privacy and professional boundaries.

Clinicians can publish, manage, and monetize their content directly on the platform. This creates a new revenue stream beyond their practice while giving caregivers access to trusted, expert-led resources.

Clinicians create and publish content using a simple CMS and rich text editor designed for speed and flexibility. Tools for tagging, collections, scheduling, and media make it easy to organize content and package it for different audiences.

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